The Room Block
The Room Block
The Value of Community, with Colleen Brzozowski and Rachael Riggs

Colleen Brzozowski, 2020 President of SITE Chicago and Rachael Riggs, 2020 President of the Greater Midwest Chapter of PCMA discuss the numerous challenges and unexpected rewards of being in a volunteer leadership role during a global pandemic. Their experiences with these organizations, both past and present, demonstrate the value of staying connected to and serving a community.

Colleen Brzozowski, CIS, is the 2020 President of SITE Chicago (Society for Incentive Travel Excellence – Chicago Chapter). She is a 25+ year veteran of the hospitality industry and spent the majority of her career in hotels/resorts. She had recently moved into national sales for a domestic DMC group before her position was permanently laid off due to the pandemic. You can connect with Colleen at

Rachael Riggs is the 2020 PCMA РGreater Midwest Chapter President & Maritz Global Events РWellBeing Leader. Rachael is a 25+ year career veteran in the event industry who is passionate about integrating wellbeing into the event experience. Having spent time on both the planner and supplier side of the event industry, Rachael landed her ultimate job experience just prior to the pandemic as the WellBeing Leader for Maritz Global Events. You can connect with Rachael at

About PCMA ( PCMA has 7,000 members and an audience of 50,000 across North America, Europe, the Middle East and Asia. With 17 chapters and activities in 30 countries, PCMA members are business event strategists from corporations, associations, non-profits and all of the varied suppliers in the event industry. The Greater Midwest Chapter is comprised of  9 states with over 1200 members.

About SITE ( The Society for Incentive Travel Excellence (SITE) is the only Business Events association dedicated exclusively to the global incentive travel industry. SITE has 2500+ members in 90 countries with 29 local chapters.