Why is it important for a hotel general manager to practice gratitude? The recovery of our industry depends on it. Despite the many challenges that’ve plagued the hospitality industry over the last 2 years and into today, Neil DeGuia, Complex General Manager and Chief Enthusiast of the Hilton Garden Inn and Canopy by Hilton Chicago Central Loop greets each day with optimism, resilience, and confidence that he can guide his team through anything that comes their way. He can do this because he’s chosen to learn from and be thankful for every opportunity and challenge that he’s encountered. Supported by the team at Aimbridge Hospitality for the last 19 years, Neil’s story reminds us why the hospitality industry is worth fighting for and shows us how gratitude is a powerful game changer.
About Neil DeGuia: A native of the Chicagoland suburb of Schaumburg, Neil DeGuia’s passion for hospitality is unparalleled and has bloomed over two decades in key roles including General Manager of the Hyatt Regency Deerfield, General Manager of the Embassy Suites by Hilton Chicago Lombard Oak Brook, and the General Manager at Aloft – Chicago O’Hare. For his efforts and ingenuity in providing an unmatched experience, DeGuia’s talent has shined in his work and as such, he has been named a nominee of Hotel Management Magazine “GM to Watch”, as well as a nominee for Aimbridge Hospitality’s GM of the Year three times over. DeGuia has brought his infectious warmth and vast experience to his new role as the Complex General Manager of the Canopy and Hilton Garden Chicago Central Loop Hotel, which opened in 2021. He has been with Aimbridge Hospitality, the largest 3rd party hotel operator in the country for 19 years and is currently on his 9th project with the company.
Connect with Neil on LinkedIn or via email at neil.deguia@hilton.com.
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