It’s safe to say that the world has changed quite a bit over the last 20 months and some of us may be a bit rusty when it comes to showing our appreciation for those who make our lives easier and provide quality, dependable service. No need to worry; today’s timely episode will help make your holidays a bit brighter so you can stress less. I am pleased to welcome Nancy O’Brien, Founder & CEO of The Magnetic Truth back to The Room Block to chat through her 2021 Guide to Holiday Tipping. Nancy advises how to express gratitude to those we do business with on a regular basis, and also offers guidance on how to best support our hospitality community for those of us traveling over the next few months. Happy tipping!
Sign up to receive the 2021 Guide to Holiday Tipping here.
Nancy O’Brien is an Executive Coach, Keynote Speaker and the CEO & Founder of The Magnetic Truth Advisory, LLC, a personal performance advisory dedicated to assisting clients in successfully navigating corporate and social landscapes with the necessary skills and confidence to achieve personal and professional goals. Clients master subtle, yet critical interpersonal skills by enhancing soft skills that hit hard on the bottom line.
The Advisory serves a clientele including colleges students, professional athletes, newly minted MBA’s, mid-level managers, C-Suite executives and corporate sales forces focused on achieving more and distinguishing themselves from the competition.
Prior to founding The Magnetic Truth Advisory, LLC, Ms. O’Brien enjoyed an award-winning career in sales and marketing with over 25 years of experience in hospitality, destination marketing and consumer brands/B2B including senior sales and leadership roles at Garrett Brands, Starwood Hotels & Resorts, Choose Chicago and Tishman Hotel Corporation. Ms. O’Brien is a multi-year recipient of Starwood Hotels & Resorts prestigious Sales Executive of the Year award, and Executive Leadership Award. Throughout her career she has cultivated strong client relationships, mentored countless individuals, and created meaningful connections while driving significant results.
A native of Chicago, Ms. O’Brien holds a bachelor’s degree in marketing from DePaul University and a license to instruct intercultural etiquette and protocol from the renown Protocol School of Washington. Additionally, Ms. O’Brien is a member of the Driehaus College of Business School of Hospitality Leadership Council, Vistage International Trusted Advisor Group, Greater Chicago Food Depository volunteer and former member of the United Way Women United.
Ms. O’Brien and her husband, Ken Widelka, reside in Chicago and enjoy traveling, cooking, cycling, hiking, and spending time with their two sons.